Hostess - Lady Bird

7 Management; Dubai; On-site; AED 35,000 - 55,000; Full time

Job summary

7 Management in Dubai is seeking a friendly Hostess to create a welcoming environment and manage reservations. You will coordinate seating arrangements, monitor wait times, and assist guests to ensure a smooth dining experience while upholding high hospitality standards.

The role requires strong communication and organizational skills, a professional demeanor, and the ability to multitask in a busy setting to support a positive guest experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service/front-of-house role preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment.
• Friendly, approachable demeanor focused on guest satisfaction.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Escort guests to their tables, manage the waiting list and provide wait times.
• Anticipate guest needs and provide personalized recommendations to enhance dining experience.
• Coordinate with servers and management to ensure prompt seating and efficient table turnover.
• Maintain records of reservations and guest feedback and support opening/closing duties.

Skills

Strong communication

Customer service

Multitasking

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

Role Summary

The Hostess is responsible for creating a welcoming and organized environment for guests managing reservations and coordinating seating arrangements Focused on hospitality and efficiency the Hostess ensures a smooth and enjoyable dining experience while leaving a positive first impression

Key Responsibilities

Guest Reception amp Service

• Greet guests warmly and professionally upon arrival
• Escort guests to their tables manage the waiting list and provide accurate wait times and updates
• Anticipate guest needs offer assistance and provide personalized recommendations to enhance their dining experience
• Monitor the dining room layout seating capacity and table availability to optimize table turnover
• Coordinate with servers bussers and management to ensure prompt seating smooth traffic flow and efficient table clearing and resetting

Event amp VIP Coordination

• Assist in managing private dining special events or VIP guest arrangements
• Ensure special requirements are communicated to relevant staff and executed efficiently
• Prepare guest welcome arrangements when needed

Administrative amp Operational Support

• Maintain accurate records of reservations cancellations and guest feedback
• Assist with daily opening and closing duties monitor supplies at the host station and ensure communication between the front-of-house and kitchen teams is clear and effective
• Work closely with front-of-house staff and management to maintain operational efficiency and a positive guest experience
• Support colleagues during peak hours train new host staff and contribute to a cooperative professional team environment

Professional Standards

• Maintain personal grooming and uniform standards demonstrate professionalism at all times and represent the company s hospitality culture positively
• Uphold food safety hygiene and quality standards in all interactions

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service, hostess, or front-of-house role preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask and perform efficiently in a fast-paced environment.
• Friendly, approachable demeanor with a focus on guest satisfaction.