RWABU - Hostess (DPD)

Hostess - Chinese/ Cantonese Restaurant; Abu Dhabi; On-site; AED 33,000 - 60,000; Full time

Benefits offered by this job

medical coverage

paid time off

complimentary room nights

learning and development opportunities

global career opportunities

industry-leading paid parental leave

Job summary

Rosewood Abu Dhabi's Food & Beverage team is seeking a welcoming Hostess to be the face of the restaurant. You will greet guests, assist with reservations, coordinate seating, and ensure smooth service from arrival to departure.

This role requires excellent communication, a polished presence, and strong organization. You will uphold Rosewood's service standards, work closely with the service team, and contribute to memorable dining experiences in a luxury setting.

Qualifications

• Experience in hostess or guest relations in hospitality.
• Excellent communication and professional presence.
• Fluent in English; further languages valued.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome guests and assist with seating.
• Manage reservations and seating plans.
• Coordinate guest flow to ensure smooth service.
• Communicate VIP arrivals and special requests to service team.
• Maintain reception and restaurant area presentation.

Skills

Hospitality experience

Excellent communication

Guest relations

English fluency

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

The Food & Beverage team at Rosewood Abu Dhabi is dedicated to delivering exceptional dining experiences through genuine hospitality, personalized service, and attention to detail. As the first and last point of contact within the restaurant, the Hostess team plays a critical role in creating memorable impressions and ensuring every guest journey is seamless and welcoming.

As a Hostess, you will report to the Assistant Manager - Outlet and work closely with service associates and restaurant leadership to coordinate reservations, manage guest flow, and create exceptional dining experiences for every guest.

YOUR ROLE

As a Hostess, you will be the face of the restaurant, creating outstanding first impressions and setting the tone for the guest experience. You will welcome and assist guests, manage reservations, coordinate seating arrangements, and ensure restaurant operations flow smoothly throughout service.

Through your professionalism, attention to detail, and genuine passion for hospitality, you will help create memorable dining experiences while upholding Rosewood's service standards and values.

HOW YOU’LL MAKE THE PLACE

• Welcome guests with warmth and professionalism, ensuring exceptional arrival and departure experiences
• Manage reservations, seating plans, and guest flow to maximize service efficiency and guest satisfaction
• Communicate VIP arrivals, guest preferences, and special requests to the service team
• Maintain the presentation, cleanliness, and organization of the reception and restaurant areas
• Support service excellence by monitoring guest satisfaction and assisting with service recovery when needed
• Uphold Rosewood Brand Standards and LQA standards through every guest interaction

COULD THIS BE YOU?

• You have experience in a hostess, guest relations, restaurant, or hospitality environment
• You are passionate about creating memorable first impressions and delivering exceptional guest experiences
• You possess excellent communication and interpersonal skills with a polished and professional presence
• You are highly organized and confident managing reservations, guest flow, and multiple priorities
• You are comfortable using restaurant reservation and POS systems
• You communicate fluently in English; additional language skills are highly valued

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work.

• medical coverage
• paid time off
• complimentary room nights
• learning and development opportunities
• global career opportunities
• industry-leading paid parental leave supporting eligible associates across all paths to parenthood

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.