Hostess

Sunset Hospitality Group; Abu Dhabi; On-site; AED 33,000 - 60,000; Full time

Job summary

ISOLA Abu Dhabi, part of Sunset Hospitality Group, is opening and seeks a Hostess to create a warm first impression and support reservations and seating.

Ideal candidate has 1–2 years of upscale restaurant hostess experience, proficiency with SevenRooms or similar systems, fluent English, and a polished, guest-focused demeanor in a fast-paced environment.

Qualifications

• 1–2 years of Hostess experience in an upscale restaurant.
• Experience using SevenRooms or a similar reservation system.
• Fluent in English; proficiency in an additional language is a strong advantage.
• Polished presence with excellent communication and guest-engagement skills.

Responsibilities

• Welcome and engage guests warmly and professionally.
• Manage reservations, enquiries, waitlists and seating arrangements.
• Recognize VIPs, regular guests and special-occasion bookings.
• Maintain accurate guest profiles and reservation details.
• Coordinate with Reception and Restaurant teams to support table turnover.
• Answer telephone and online enquiries accurately.
• Handle guest feedback while maintaining exceptional grooming standards.

Skills

Guest engagement

Communication

Fast-paced environment

Tools

SevenRooms

Job description

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 111 properties across 26 countries, committed to delivering authentic and diverse hospitality experiences that bring people together around the world.

About ISOLA - Abu Dhabi

ISOLA Ristorante Italiano brings the warmth and character of Italian dining to Abu Dhabi, combining authentic flavors, relaxed elegance and genuine hospitality in a contemporary setting.

We are seeking a skilled and motivated Hostess to join the opening team at ISOLA Abu Dhabi. The Hostess will create a warm first and last impression while supporting reservations, seating and smooth guest flow.

Key Responsibilities

• Welcome and engage guests warmly and professionally.
• Manage reservations, enquiries, waitlists and seating arrangements.
• Recognize VIPs, regular guests and special-occasion bookings.
• Maintain accurate guest profiles and reservation details.
• Coordinate with Reception and Restaurant teams to support table turnover.
• Answer telephone and online enquiries accurately.
• Handle guest feedback while maintaining exceptional grooming standards.

Ideal Candidate

• At least 1–2 years of experience as a Hostess in an upscale restaurant.
• Experience using SevenRooms or a similar reservation system.
• Confident working in a high-volume, fast-paced environment.
• Polished presence with excellent communication and guest-engagement skills.
• Fluent in English; proficiency in an additional language is a strong advantage.