Host / Hostess

Rotana Hotels; Abu Dhabi; On-site; AED 39,000 - 56,000; Full time

Job summary

Rotana Hotels in Abu Dhabi seeks a Host/Hostess to warmly welcome guests, guide them to tables, and ensure attentive service across outlets. You will manage reservations, answer calls, and coordinate with the service team to prepare the outlet.

Maintain cleanliness in the entrance area and floor plan alignment to guest flow, delivering a consistently professional hospitality experience. Join a dynamic hotel environment where guest satisfaction is the priority and teamwork is essential for smooth

Qualifications

• Hospitality or Food & Beverage experience preferred.
• Strong communication and guest-service mindset.

Responsibilities

• Offer consistently professional, friendly, warm and engaging service at all times.
• Welcome guests to the outlet, greet and guide them to tables, and be a point of contact.
• Take outlet reservations, manage the reservation book and answer calls impeccably.
• Set up the outlet prior to service hours with the team.
• Coordinate with the service team for floor-plan arrangements and reserved tables.
• Observe cleanliness and maintenance of the outlet and entrance area.

Skills

Hospitality

Customer service

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area