Hospitality People & Culture Coordinator

Accor; Ras Al Khaimah; On-site; AED 56,000 - 89,000; Full time

Job summary

SO/ Ras Al Khaimah, part of Accor's luxury collection, is seeking an organized HR Coordinator to support daily HR administration, employee records, onboarding, and payroll processes in a fast-paced hospitality environment.

In this role you will ensure accurate data handling, coordinate leave and attendance, assist in engagement initiatives, and help maintain compliance with local labor laws while collaborating with all departments to foster a professional and confidential workplace.

Qualifications

• High School diploma or equivalent; additional qualification in Human Resources, Business Administration, or related field is a plus.
• Previous experience in HR coordination or administrative support, preferably in the hospitality industry.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong time management and problem-solving abilities.
• High level of confidentiality, integrity, and professionalism.

Responsibilities

• HR Administration: Prepare and process HR documentation such as employment contracts, transfer letters, and memos. Ensure proper filing and recordkeeping of all employee documents in physical and digital formats.
• Employee Records: Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies.
• Onboarding Coordination: Facilitate the onboarding process for new hires, including orientation scheduling, welcome kits, and documentation collection.
• Leave Management: Track and record employee leave, absences, and attendance. Coordinate with payroll for timely submission of leave and attendance reports.
• Employee Engagement: Assist in organizing employee activities, events, and wellness programs. Support internal communications and engagement initiatives.
• Compliance: Ensure adherence to company policies, labor laws, and regulations. Assist in updating and communicating HR policies and procedures.
• Payroll Support: Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information.
• Reporting: Generate regular HR reports, such as headcount, turnover, and training completion, and submit them to the Manager, People & Culture.
• Communication: Act as a point of contact for employee queries regarding HR policies, benefits, and procedures. Respond promptly and professionally.
• Collaboration: Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture.

Skills

Organizational skills

Interpersonal skills

Time management

Problem solving

Service-oriented mindset

Education

High School diploma or equivalent

HR/Business Administration qualification (plus)

Hospitality industry experience

Tools

MS Office Suite

HRIS familiarity

Job description

SO/ Ras Al Khaimah, part of Accor's luxury collection, is seeking an organized HR Coordinator to support daily HR administration, employee records, onboarding, and payroll processes in a fast-paced hospitality environment.

In this role you will ensure accurate data handling, coordinate leave and attendance, assist in engagement initiatives, and help maintain compliance with local labor laws while collaborating with all departments to foster a professional and confidential workplace.