Hospitality Operations Supervisor

A Group; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

A Group is seeking a highly organized and service-driven Assistant Hotel Manager in Dubai. The role involves supporting daily hotel operations, overseeing front office and housekeeping, and ensuring high levels of guest satisfaction. Responsibilities include handling guest complaints, coordinating with departments, and assisting in staff supervision and training. The ideal candidate should have experience in hotel operations and strong problem-solving abilities. This position is crucial for maintaining operational efficiency and team performance within a hospitality environment.

Qualifications

• Demonstrated ability to maintain high standards of guest satisfaction.
• Experience in hotel operations and staff supervision.
• Strong problem-solving and communication skills.

Responsibilities

• Support the Hotel Manager in daily operations and supervision.
• Oversee front office, housekeeping, and guest service activities.
• Ensure high levels of guest satisfaction and service quality.
• Handle guest complaints and resolve issues professionally.
• Coordinate with departments to ensure smooth hotel operations.
• Assist in staff supervision, training, and scheduling.
• Monitor occupancy, reports, and operational performance.

Job description

A Group is seeking a highly organized and service-driven Assistant Hotel Manager in Dubai. The role involves supporting daily hotel operations, overseeing front office and housekeeping, and ensuring high levels of guest satisfaction. Responsibilities include handling guest complaints, coordinating with departments, and assisting in staff supervision and training. The ideal candidate should have experience in hotel operations and strong problem-solving abilities. This position is crucial for maintaining operational efficiency and team performance within a hospitality environment.