Restaurant Ops Lead - Assistant Manager (Hotel) UAE

Terra Solis; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A prominent restaurant in Dubai seeks an experienced individual to assist in managing daily operations. Responsibilities include ensuring compliance with health regulations, supervising staff, delivering exceptional customer service, and managing inventory and budget. Ideal candidates should have at least one year of experience in a similar role within a four- or five-star hotel and knowledge of the UAE/GCC market. This role offers the opportunity to be part of a dynamic team focused on excellence and customer satisfaction.

Qualifications

• 1 year minimum experience in a similar role in a four- or five-star hotel.
• UAE/GCC local market experience.

Responsibilities

• Assist in managing the day-to-day operations of the restaurant.
• Ensure compliance with health and safety regulations.
• Oversee the cleanliness and maintenance of the restaurant.
• Supervise and support restaurant staff, including scheduling, training, and performance management.
• Foster a positive and productive work environment.
• Ensure exceptional customer service is delivered at all times.
• Address customer complaints and concerns promptly and effectively.
• Monitor customer feedback and implement improvements.
• Assist in managing inventory levels and conducting regular stock checks.
• Coordinate with suppliers to ensure timely delivery of quality products.
• Assist in managing the restaurant's budget and financial performance.
• Assist in implementing marketing strategies to attract new customers and retain existing ones.

Job description

A prominent restaurant in Dubai seeks an experienced individual to assist in managing daily operations. Responsibilities include ensuring compliance with health regulations, supervising staff, delivering exceptional customer service, and managing inventory and budget. Ideal candidates should have at least one year of experience in a similar role within a four- or five-star hotel and knowledge of the UAE/GCC market. This role offers the opportunity to be part of a dynamic team focused on excellence and customer satisfaction.