Hospitality Manager

Workato; Al Ain; On-site; AED 63,000 - 76,000; Full time

Benefits offered by this job

Accommodation

Training provided

Competitive salary

Job summary

Workato in El-Ain, United Arab Emirates, is seeking a Hospitality Manager to oversee daily hotel operations and lead a diverse team to ensure outstanding guest experiences.

You will coordinate with departments, manage budgets, and enforce strong standards while driving promotional activities. Freshers are welcome to apply as training will be provided, and accommodation is available for employees.

Qualifications

• Bachelor's degree in Hotel Management or related field.
• Proven experience managing hotel operations.
• Strong leadership and communication skills.

Responsibilities

• Oversee and manage all aspects of the hotel's operations, including front desk, housekeeping, food and beverage, maintenance, and guest services.
• Hire, train, and supervise staff members to ensure high-quality service delivery.
• Develop and implement policies and procedures to improve efficiency and maintain high standards.
• Monitor customer satisfaction levels and address any issues or complaints promptly.
• Work closely with other departments to ensure smooth coordination and communication.
• Manage budgets and financial performance to achieve profitability targets.
• Conduct regular inspections of the hotel's facilities to ensure cleanliness, safety, and compliance with regulations.
• Plan and implement promotional activities to attract new customers and retain existing ones.
• Maintain relationships with suppliers, contractors, and other partners.
• Stay updated on industry trends and best practices.

Skills

Leadership

Customer service

Hotel management software

Arabic language

English language

Education

Bachelor's degree in Hotel Management

Tools

Hotel management software

Job description

Hospitality Manager

As a Hospitality Manager, you will be responsible for overseeing the daily operations of our hotel in El-Ain, ensuring that our guests have a memorable and enjoyable experience. You will manage a team of staff members and work closely with other departments to ensure efficient and effective operation of the hotel.

Responsibilities

• Oversee and manage all aspects of the hotel's operations, including front desk, housekeeping, food and beverage, maintenance, and guest services
• Hire, train, and supervise staff members to ensure high-quality service delivery
• Develop and implement policies and procedures to improve efficiency and maintain high standards
• Monitor customer satisfaction levels and address any issues or complaints promptly
• Work closely with other departments to ensure smooth coordination and communication
• Manage budgets and financial performance to achieve profitability targets
• Conduct regular inspections of the hotel's facilities to ensure cleanliness, safety, and compliance with regulations
• Plan and implement promotional activities to attract new customers and retain existing ones
• Maintain relationships with suppliers, contractors, and other partners
• Stay updated on industry trends and best practices

Requirements

• Proven experience as a hospitality manager or similar role in a hotel setting
• Excellent leadership skills with the ability to motivate and manage a team effectively
• Strong customer service orientation with outstanding communication skills
• Knowledge of hotel management software systems
• Familiarity with safety regulations in the hospitality industry
• Ability to work flexible hours including weekends
• Fluent in Arabic (preferred) or English
• Bachelor's degree in Hotel Management or related field (preferred)

Salary: 1700$ per month

City: El-Ain

This is an excellent opportunity for someone who is passionate about hospitality management and wants to join a dynamic team. We offer competitive salary packages along with accommodation options for our employees. Freshers are welcome to apply as training will be provided. Join us and be a part of our growing company!