Hospitality Ambassador: Warm Welcome & Guest Experience

Minor Hotels; Abu Dhabi; On-site; AED 36,000 - 60,000; Full time

Job summary

Minor Hotels is seeking a hospitality professional for the Qasr Al Sarab Desert Resort By Anantara in Abu Dhabi. You will greet and seat guests, maintain a polished restaurant front of house, and ensure service standards and reservations are followed.

Responsibilities include table setup, cleanliness, friendly guest interactions, professional telephone etiquette, and cashier duties as needed. Join a team focused on warm hospitality and excellence in guest experiences.

Qualifications

• Hospitality experience or customer-facing role preferred.
• Strong communication and presentation skills.

Responsibilities

• Work as a team with colleagues to ensure timely service and smooth operation.
• Adhere to hotel policies and SOPs regarding guest service, operations, and grooming.
• Interact with guests in a friendly and welcoming manner.
• Maintain professional telephone etiquette and understand reservation policies.
• Be familiar with services offered in the restaurant and throughout the hotel.
• Greet and seat guests warmly, setting a welcoming tone for the guest experience.
• Ensure front or restaurant is covered; keep entrance inviting and attractive.
• Check each table for cleanliness and full setup before seating guests.
• Seek guest feedback and address issues with outlet managers when needed.
• Assist in service and cash handling and closing tables.

Skills

Guest service

Teamwork

Telephone etiquette

Grooming standards

Cash handling

Job description

Minor Hotels is seeking a hospitality professional for the Qasr Al Sarab Desert Resort By Anantara in Abu Dhabi. You will greet and seat guests, maintain a polished restaurant front of house, and ensure service standards and reservations are followed.

Responsibilities include table setup, cleanliness, friendly guest interactions, professional telephone etiquette, and cashier duties as needed. Join a team focused on warm hospitality and excellence in guest experiences.