Help Desk Staff

Shozon LLC.; Dubai; Vor Ort; AED 22.000 - 45.000; Vollzeit

Zusammenfassung

Shozon LLC in Dubai is hiring a friendly Help Desk Staff member to provide customer support and resolve inquiries efficiently. You will handle calls, emails, and support requests, recording and following up on each issue to ensure timely resolution and satisfaction.

We seek candidates with basic computer knowledge, solid communication skills, and problem-solving abilities. This is a full-time role with benefits as per company policy and an immediate joiner option.

Qualifikationen

• Customer service or help desk experience preferred
• Handle customer inquiries and provide assistance
• Record and follow up on customer issues
• Provide information about services and procedures
• Good communication and problem-solving skills
• Immediate joiners preferred

Aufgaben

• Provide customer support via calls and emails
• Record and follow up on customer issues
• Explain services and procedures to customers

Kenntnisse

Customer service

Communication

Problem solving

Basic computer knowledge

Phone/email support

Jobbeschreibung

Hiring: Help Desk Staff – Dubai

We are looking for a friendly and professional Help Desk Staff member to provide customer support.

Requirements

• Customer service or help desk experience preferred
• Handle customer inquiries and provide assistance
• Answer calls, emails, and support requests
• Record and follow up on customer issues
• Provide information about services and procedures
• Good communication and problem-solving skills
• Basic computer knowledge
• Immediate joiners preferred

Location: Dubai

Salary + Benefits as per company policy

Additional information

• Employment Type: Full Time
• Minimum Work Experience: 0-1 Years
• Minimum Education Level: N/A
• Remote Job: No
• Career Level: Junior
• Gender: Any
• Language: English

If there is any problem report it

If there is any problem report it

Monthly Salary AED 2,000 - 3,999 Monthly