Help Desk Assistant

Confidential Company; Dubai; On-site; AED 50,000 - 82,000; Full time

Job summary

Confidential Company in Dubai seeks a Help Desk Assistant, serving as the first point of contact for camp residents and facility users. You will ensure accurate handling of payments, contracts, and registrations to support smooth day-to-day operations of camp facilities.

Responsibilities include cash collection, third-party and sports facility inspections, payments follow-up, and managing room contracts and bookings for trainings and events.

Responsibilities

• Handle all cash collection in line with finance procedures.
• Conduct third party room inspections.
• Conduct sports facilities inspections.
• Follow up with third parties on pending payments.
• Manage and maintain third party room contracts.
• Coordinate with the Finance team on all payments.
• Process car parking registrations.
• Process gym membership registrations.
• Manage bookings and reservations for training rooms and events halls.

Job description

The Help Desk Assistant is the first point of contact for camp residents and facility users, responsible for cash collection, facility bookings and registrations, and coordinating with third-party service providers and the Finance team. The role ensures accurate handling of payments, contracts, and complaints registration to support smooth day-to-day operations of camp facilities.

• Handle all cash collection in line with finance procedures.
• Conduct third party room inspections.
• Conduct sports facilities inspections.
• Follow up with third parties on pending payments.
• Manage and maintain third party room contracts.
• Coordinate with the Finance team on all payments.
• Process car parking registrations.
• Process gym membership registrations.
• Manage bookings and reservations for training rooms and events halls.