Heartist Front Entrance Ambassador

Accor; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Accor's Dubai hotel is seeking a Doorman to welcome guests, open doors, and ensure a warm first impression. The role supports guest services and coordinates with Bell Desk and Security to maintain smooth entry during busy periods.

You should be helpful, well-groomed, and able to stand for long shifts, with strong communication and possibly additional language skills. Previous hospitality experience is preferred, and a positive, professional attitude will contribute to memorable guest experiences.

Qualifications

• Strong communication and interpersonal skills.
• Professional appearance and courteous service.
• Ability to stand for long periods and work flexible shifts.
• Additional language skills are an advantage.

Responsibilities

• Greet guests warmly on arrival and departure.
• Open and close doors and assist with entry/exit.
• Assist guests with luggage and coordinate with Bell Desk.
• Provide information about hotel facilities, services, and directions.
• Maintain a clean and presentable entrance area.
• Coordinate with Security and Front Office for safety.
• Manage entrance traffic including taxis and private vehicles.
• Respond to guest inquiries and escalate when necessary.
• Pass information to next shift for continuity.

Skills

Guest greeting

Communication

Multilingual advantage

Physical fitness

Education

High school diploma or equivalent

Job description

Accor's Dubai hotel is seeking a Doorman to welcome guests, open doors, and ensure a warm first impression. The role supports guest services and coordinates with Bell Desk and Security to maintain smooth entry during busy periods.

You should be helpful, well-groomed, and able to stand for long shifts, with strong communication and possibly additional language skills. Previous hospitality experience is preferred, and a positive, professional attitude will contribute to memorable guest experiences.