Healthcare Tech Account Manager: Growth & Adoption

InterSystems Corporation; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

InterSystems is seeking an energetic Sales Account Manager to advance HIT adoption in hospitals across the Middle East. You will manage and grow relationships with healthcare customers, identify opportunities, and ensure successful adoption of InterSystems solutions.

You will collaborate with Pre-Sales, Delivery, Support, and Product teams to ensure customer satisfaction and drive revenue growth, while expanding within existing accounts and navigating enterprise sales cycles.

Qualifications

• Strong communication, presentation, and interpersonal skills.

Responsibilities

• Build and maintain strong relationships with key stakeholders across assigned accounts in private healthcare sectors.
• Act as a key advocate for clients to ensure they receive a high level of service from InterSystems.
• Understand client business needs and help them achieve their operational and strategic goals through the effective use of InterSystems technologies.
• Identify opportunities for upsell, cross-sell, and product expansion within existing accounts.
• Manage the full sales lifecycle from lead generation to closing.
• Participate in strategic planning processes and develop account plans to ensure client’s optimum return on their investment and the development of long term, secure and healthy revenue streams for InterSystems.
• Ensure client satisfaction through ongoing support and relationship management.
• Monitor client usage and adoption to identify expansion or support needs.
• Support the coordination of client projects with internal technical, delivery, and support teams.
• Participate in customer reviews, account governance meetings, and follow-up actions.
• Maintain accurate pipeline and forecasting data
• Manage and monitor revenue, Accounts Receivable, and any contract renewals
• Assist in internal business reviews and accounts planning.

Skills

Communication skills

Presentation skills

Interpersonal skills

Job description

InterSystems is seeking an energetic Sales Account Manager to advance HIT adoption in hospitals across the Middle East. You will manage and grow relationships with healthcare customers, identify opportunities, and ensure successful adoption of InterSystems solutions.

You will collaborate with Pre-Sales, Delivery, Support, and Product teams to ensure customer satisfaction and drive revenue growth, while expanding within existing accounts and navigating enterprise sales cycles.