Healthcare Insurance Operations Lead

Mediclinic Group; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Mediclinic Parkview Hospital Dubai in the United Arab Emirates seeks an Insurance Operations Manager to oversee the hospital's insurance function, ensuring efficiency and risk mitigation.

You will lead the insurance team, supervise daily operations, ensure compliance with payer audits, and train Front Office and hospital staff to strengthen knowledge transfer and risk controls. You will collaborate with finance, coding and clinical teams to optimize revenue cycle and minimize denials.

Qualifications

• Formal clinical or coding qualification.
• MBBS or Physiotherapy qualification is desired.
• At least 2–3 years insurance experience in a hospital insurance or TPAs setting.
• At least 2 years experience in managing/supervising a team.

Responsibilities

• Managing the insurance team at business unit level
• Daily operational management of the insurance function
• Manage and monitor all processes including compliance with payer audits
• Provide relevant training to Front Office and other hospital employees to ensure relevant knowledge transfer is sufficient to prevent potential financial risks for the company

Skills

Client service

Medical terminology

Negotiation

English communication

Education

MBBS

Physiotherapy qualification

Clinical or coding qualification

Job description

Mediclinic Parkview Hospital Dubai in the United Arab Emirates seeks an Insurance Operations Manager to oversee the hospital's insurance function, ensuring efficiency and risk mitigation.

You will lead the insurance team, supervise daily operations, ensure compliance with payer audits, and train Front Office and hospital staff to strengthen knowledge transfer and risk controls. You will collaborate with finance, coding and clinical teams to optimize revenue cycle and minimize denials.