Head Steward: Hospitality Ops & Team Leadership

Hilton; Ras Al Khaimah; On-site; AED 72,000 - 108,000; Full time

Job summary

Hilton is seeking a Chief Steward to oversee stewarding operations across the property, ensuring high standards of cleanliness, safety, and guest experience.

You will manage inventory, equipment maintenance, sanitation procedures, and cost control while leading and developing a motivated team.

Minimum qualifications include a High School Diploma or higher and at least one year of experience in a Chief Steward role.

Qualifications

• High School Diploma or University Degree.
• Minimum 1 year of experience as Chief Steward.

Responsibilities

• Oversee inventory control: lead daily coordination, distribution, storage and maintenance of essential items – including china, glassware, linen, and silver – ensuring accuracy and availability for all operations.
• Ensure proper equipment maintenance: oversee the security, maintenance, and optimal functionality of all food service equipment.
• Set and enforce sanitation standards: develop, implement, and oversee compliance with sanitation procedures to ensure all food and beverage areas meet the highest hygiene and safety regulations.
• Optimize department costs: monitor expenses and implement cost-saving strategies to support operational efficiency and profitability while maintaining quality standards.
• Inspire and develop the team: recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Education

High School Diploma/University Degree

Job description

Hilton is seeking a Chief Steward to oversee stewarding operations across the property, ensuring high standards of cleanliness, safety, and guest experience.

You will manage inventory, equipment maintenance, sanitation procedures, and cost control while leading and developing a motivated team.

Minimum qualifications include a High School Diploma or higher and at least one year of experience in a Chief Steward role.