Head Receptionist in Dubai, UAE Japanese Restaurant

Career Nest Academy; Ajman; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Staff meals on duty

Flight ticket allowance

30 days annual leave after 6 months

Six-day work week; evenings only

Job summary

Career Nest Academy is seeking a Receptionist for a fine dining Japanese restaurant in Downtown Dubai. You will handle reservations across telephone, WhatsApp and Instagram, welcome guests, allocate tables, and present the concept and culture behind the room.

We value engagement and presentation at the door, with English fluency as a must and Japanese a plus. You should be already based in the UAE and ready for a 1 November start, with a six-day work week and evening service only.

Qualifications

• Previous reception or guest relations experience in fine dining.
• Fluent in a reservations system and comfortable across social channels.
• Genuinely engaging and able to discuss art and culture with guests.
• Excellent presentation and composure at the door.
• Fluent in English; Japanese is an advantage. UAE resident already.

Responsibilities

• Manage reservation enquiries across telephone, WhatsApp and Instagram with accurate system entry.
• Welcome and escort guests; own table allocation and reservation flow.
• Present the concept, the art, and the Japanese culture behind the room.
• Maintain VIP guest information and relationships.
• Coordinate guest information with service, kitchen, and management.
• Support marketing and deliver daily briefings.

Skills

Reception experience

Reservation system fluency

Social media familiarity

Guest engagement

Presentation and composure

Tools

Reservations software

Job description

An independent Japanese Wagyu omakase restaurant in Downtown Dubai. Michelin-recommended in its first year and awarded two toques by Gault&Millau. Counter service a curated art collection throughout the room and evening service only.

Reception here sits at the front of a dining room that is also an art gallery. You run the book across telephone WhatsApp and Instagram own the seating and present the concept the artworks and the culture behind them to every guest who walks in. Target start is 1 November.

What the role covers

• Manage reservation enquiries across telephone WhatsApp and Instagram with accurate system entry
• Welcome and escort guests; own table allocation and reservation flow
• Present the concept the art and the Japanese culture behind the room
• Maintain VIP guest information and relationships
• Coordinate guest information with service kitchen and management
• Support marketing and deliver daily briefings

What were looking for

• Previous reception or guest relations experience in fine dining
• Fluent in a reservations system and comfortable across social channels
• Genuinely engaging. This role talks to guests about art and culture not only tables
• Presentation and composure at the door
• Fluent in English; Japanese is an advantage. Already in the UAE

The package

• Commission on art sales alongside salary
• Individual medical insurance and staff meals on duty
• Flight ticket allowance
• Thirty days annual leave after six months
• Six-day week Mondays off. Evening service only

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