Head of Vehicle Subscriptions & Fleet Ops

AlFuttaim; Dubai; On-site; AED 28,000 - 40,000; Full time

Job summary

AlFuttaim in Dubai is looking for a Head of Subscription to lead the vehicle subscription services for Hertz and MOOV. The incumbent will oversee fleet performance, enhance customer retention, and ensure operational leadership in a fast-paced environment.

The successful candidate will have a strong background in customer service and rental operations, with a university degree and at least 5 years of relevant experience. This role requires fluency in English and Arabic, coupled with excellent leadership and analytical skills.

Qualifications

• Minimum 5 years of experience in customer service or rental operations.
• Fluent in written and spoken English and Arabic.
• Proven ability to manage customer complaints.

Responsibilities

• Lead the monthly vehicle subscription services.
• Monitor vehicle availability and allocate fleet.
• Manage financial planning and departmental budgets.

Skills

Vehicle subscription operations

Car rental management

Customer service leadership

Education

University degree in business or related discipline

Job description

AlFuttaim in Dubai is looking for a Head of Subscription to lead the vehicle subscription services for Hertz and MOOV. The incumbent will oversee fleet performance, enhance customer retention, and ensure operational leadership in a fast-paced environment.

The successful candidate will have a strong background in customer service and rental operations, with a university degree and at least 5 years of relevant experience. This role requires fluency in English and Arabic, coupled with excellent leadership and analytical skills.