Head of Performance Management

AXIAN Telecom; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

AXIAN Telecom is seeking a senior Sales Performance Leader to drive group-wide sales analytics, KPI development, and performance enablement across regions. You will shape strategy, align targets with operations and leadership, and ensure scalable processes that boost revenue growth.

Ideal candidates bring 10+ years in sales performance or operations within telecom or tech, strong data analytics skills (Excel, Power BI, Tableau), and proven cross-cultural leadership to coordinate multi-region

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• MBA or master's degree preferred.
• 10+ years of experience in sales performance management or related roles.
• Experience with multi-region sales teams and cross-cultural environments.

Responsibilities

• Identify channel capillarity and size for optimal footprint and customer reach.
• Collaborate with operations and sales heads to set realistic and ambitious targets.
• Develop group-wide KPIs and metrics for sales performance evaluation.
• Implement dashboards and reporting systems to track progress across operations.
• Produce weekly, monthly and quarterly sales performance reports.
• Analyze sales data to identify trends, gaps, and improvements.
• Provide actionable insights to senior leadership to improve sales effectiveness.
• Standardize performance processes across the group to enhance efficiency.
• Identify bottlenecks in the sales cycle and recommend improvements.
• Deploy tools and technologies to enhance sales productivity.
• Design performance-based incentive plans and align with revenue goals.
• Regularly review and adjust plans based on trends and feedback.
• Act as a liaison between group leadership and operation sales teams.
• Facilitate knowledge sharing and best practice across regions.
• Advocate for the adoption of advanced sales performance tools.
• Stay updated on industry trends and recommend innovative practices.

Skills

Strategic sales management

Data analysis

Leadership

Cross-functional collaboration

Communication

Education

Bachelor’s degree in Business Administration, Sales, Marketing, or related field

MBA or master’s degree preferred

Tools

CRM tools

Excel

Power BI

Tableau

Job description

Key Responsibilities

Sales Strategy Alignment

• Identify channel capillarity and sizing for optimal footprint & customer reach
• Collaborate with operations/entities sales heads to set realistic and ambitious sales targets.
• Develop group-wide KPIs and metrics for sales performance evaluation.

Performance Monitoring and Analysis

• Implement sales performance dashboards and reporting systems to track progress across operations.
• Produce accurate weekly, monthly & quarterly sales performance reports.
• Analyze sales data to identify trends, gaps, and areas for improvement.
• Provide actionable insights to senior leadership/operation to improve sales effectiveness.

Performance Optimization & Enablement

• Standardize performance processes across the group to enhance efficiency and scalability.
• Identify bottlenecks in the sales cycle and recommend improvements.
• Deploy tools and technologies to enhance sales productivity.

Incentive and Compensation Planning

• Design performance-based incentive plans to motivate and retain top sales talent.
• Align compensation structures with group revenue goals and market standards.
• Regularly review and adjust plans based on performance trends and feedback.

Collaboration and Stakeholder Engagement

• Act as a liaison between group leadership and operation sales teams.
• Facilitate knowledge sharing and best practice dissemination across regions.

Technology and Innovation

• Advocate for the adoption of advanced sales performance tools.
• Stay updated on industry trends and recommend innovative practices to improve sales performance.

Qualifications

• Educational Background:
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• MBA or a master’s degree is preferred.
• Experience:
• 10+ years of experience in sales performance management, sales operations, or related roles within the telecom or technology sectors.
• Proven track record of implementing sales performance systems at a large or group level.
• Experience with multi-region sales teams and cross-cultural environments.
• Skills:
• Expertise in sales performance metrics, CRM tools, and data analytics platforms.
• Strong leadership and project management capabilities.
• Ability to influence and collaborate with diverse stakeholders across regions.
• Analytical mindset with proficiency in tools like Excel, Power BI, or Tableau.

Key Skills

• Strategic and operational sales management.
• Data analysis and performance reporting.
• Strategic thinking and analytical problem-solving.
• Process optimization and change management.
• Cross-functional leadership and communication.

Performance Metrics

• Achievement of group-level sales revenue and growth targets.
• Improvement in sales productivity and efficiency metrics (e.g., sales LTV, quality of sales).
• Adoption and utilization of sales tools and performance systems.
• Retention and engagement levels of sales teams.
• Consistency and accuracy of sales forecasting.