Head of Office Operations & AI-Driven Workplace

Confidential; Abu Dhabi; On-site; AED 201,000 - 335,000; Full time

Job summary

Confidential in Abu Dhabi, UAE, seeks an experienced Office Manager to lead day-to-day operations for a new office and drive scalable administrative practices. The role requires coordinating reception, meetings, visitor programs, mail handling, supplies, and general services, while partnering across HR, IT, Finance and CEO Office.

You will manage a small executive-assistants team, implement automated workflows, and push for data-driven vendor performance while maintaining confidentiality and

Qualifications

• 8+ years in office management, workplace services, administration, or executive support within banking or financial services.
• Experience leading or coordinating an office administration team.
• Proven record building office routines, service standards, supplier processes, and administrative controls in a regulated environment.

Responsibilities

• Set up and manage daily operations for a new office, including reception coordination, meeting-room readiness, visitor arrangements, mail and courier handling, supplies, and general office services.
• Coordinate workplace logistics for leadership meetings, internal events, onboarding activities, and external stakeholder visits.
• Act as the first point of coordination for facilities, maintenance, cleaning, security access, pantry, stationery, equipment, and other workplace service providers.
• Maintain office administration records, supplier contacts, access lists, asset logs, seating plans, service requests, and operating procedures in an accurate and auditable manner.
• Partner with HR, Operations, Procurement, Finance, IT, and the CEO Office to ensure office needs, employee services, invoices, approvals, and support requests are handled efficiently.
• Support travel, accommodation, hospitality, and event logistics where required, ensuring appropriate controls, cost discipline, and confidentiality.
• Identify service gaps and continuously improve office routines, standards, and response times as the bank scales from launch into steady-state operations.
• Manage the team of Executive Assistants (3-4): hiring, onboarding and performance management; acts as a point of escalation where there are issues.
• Use AI-enabled scheduling, workflow, and service-request tools to automate routine office administration, track requests, and improve responsiveness across the workplace.
• Help build an AI-native office operating model by promoting digital records, self-service processes, data-driven vendor performance tracking, and practical automation of repetitive administrative tasks.

Skills

Office management

Vendor management

Facilities administration

Stakeholder support

AI-enabled automation

Education

Bachelor’s degree in business administration

Professional certification in office administration or facilities management

Tools

Productivity tools

Records management systems

Collaboration technologies

Job description

Confidential in Abu Dhabi, UAE, seeks an experienced Office Manager to lead day-to-day operations for a new office and drive scalable administrative practices. The role requires coordinating reception, meetings, visitor programs, mail handling, supplies, and general services, while partnering across HR, IT, Finance and CEO Office.

You will manage a small executive-assistants team, implement automated workflows, and push for data-driven vendor performance while maintaining confidentiality and