Head of Housekeeping Luxury Hotel in Dubai

Worldwiders; Dubai; On-site; AED 360,000 - 720,000; Full time

Job summary

Worldwiders seeks a Director of Housekeeping for a prestigious luxury hotel in Dubai. Lead daily operations, manage guest room cleanliness, and uphold service standards across the hotel.

The role requires strong people management, attention to detail, and expertise in inventory, planning, and guest satisfaction metrics. Excellent leadership will drive a culture of accountability, training, and brand compliance.

Qualifications

• High school diploma or equivalent.
• Hospitality or Business degree is a plus.

Responsibilities

• Oversee the daily operations of Housekeeping and related departments.
• Lead and motivate teams to deliver world-class cleanliness and presentation.
• Conduct daily inspections of guest rooms, public areas and back-of-house areas.
• Monitor and manage inventory, linen, supplies, equipment and housekeeping resources.
• Communicate room status updates to Front Office and other departments.
• Supervise compliance with brand and operational standards.
• Support recruitment, onboarding, scheduling and training of housekeeping staff.
• Conduct regular performance reviews and foster accountability and recognition.
• Drive initiatives to improve guest satisfaction and implement service recovery plans.
• Maintain compliance with health, safety and cleanliness regulations.
• Ensure budget adherence and support operational cost efficiencies.

Skills

People management

Detail-oriented

Communication

Inventory control

Operational planning

Guest satisfaction metrics

Leadership

Education

High school diploma

Hospitality or Business degree (preferred)

Job description

Job Description

We are looking for a Director of Housekeeping to join a world-class luxury hotel in Dubai!

Are you passionate about creating flawless guest experiences through impeccable cleanliness and service standards Do you thrive in a fast-paced high-end hospitality environment where leadership precision and attention to detail are key If youre ready to elevate your career in one of the worlds most prestigious hotel settings this opportunity is for you!

Our Client

Our client is a globally renowned luxury hotel brand celebrated for its excellence elegance and personalized guest experiences. Nestled in the heart of Dubai this 5-star property blends timeless sophistication with modern comforts setting the gold standard for service design and attention to detail.

With a deep commitment to quality and a team-first culture this hotel delivers unforgettable experiences across every guest touchpoint. Youll be joining a passionate team driven by hospitality excellence where your leadership and eye for detail will have a direct impact on the guest journey.

Responsibilities

• Oversee the daily operations of Housekeeping and related departments
• Lead and motivate teams to deliver consistent world-class cleanliness and presentation
• Conduct daily inspections of guest rooms public areas and back-of-house areas
• Monitor and manage inventory linen supplies equipment and housekeeping resources
• Communicate room status updates effectively to Front Office and other departments
• Supervise compliance with brand and operational standards
• Support recruitment onboarding scheduling and training of housekeeping staff
• Conduct regular performance reviews and encourage a culture of accountability and recognition
• Drive initiatives to improve guest satisfaction and implement service recovery plans
• Maintain compliance with health safety and cleanliness regulations
• Ensure budget adherence and support operational cost efficiencies

About You

• Proven experience in housekeeping leadership ideally within a luxury hospitality setting
• High school diploma or equivalent; degree in Hospitality or Business is a plus
• Strong people management and team development skills
• Highly detail-oriented with a passion for maintaining the highest standards
• Skilled in inventory control operational planning and guest satisfaction metrics
• Strong interpersonal and communication abilities
• Able to multitask and lead under pressure in a dynamic environment
• Familiar with hotel systems SOPs and luxury service standards (e.g. Forbes or LQA)

The Hotel Offers

• A prestigious role in one of Dubais most luxurious hotel properties
• A collaborative and service-driven culture with an emphasis on excellence
• Competitive salary and comprehensive benefits
• Opportunities for professional development and career advancement within a global hospitality brand
• A vibrant multicultural work environment in a landmark destination

Required Experience:

Director