Head of Commercial Operations META

Galderma ME; Dubai; On-site; AED 230,000 - 440,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Extended benefit package

Ownership culture

Job summary

Galderma ME in Dubai, United Arab Emirates, seeks a Head of Commercial Operations META to lead regional commercial strategy and operations. The role focuses on forecasting, analytics, field force effectiveness, CRM utilization, incentive planning, and cross-country collaboration to drive profitability and consistent practices.

Minimum requirements include a Bachelor's degree in Business or Life Sciences (MBA preferred) with 10+ years in commercial operations within pharma or dermatology, plus

Qualifications

• Bachelor's degree in Business, Life Sciences, or related field; MBA preferred.
• Strong analytical, strategic thinking and project management skills.
• Fluency in English; additional languages a plus.

Responsibilities

• Develop and implement the regional commercial strategy aligned with global goals.
• Lead sales operations forecasting demand planning and performance analytics.
• Drive excellence in field force effectiveness CRM utilization and incentive planning.
• Collaborate with country managers to ensure consistent practices and performance tracking.
• Identify and implement best pricing, market access and channel management strategies.

Skills

Analytical thinking

Strategic thinking

Project management

Stakeholder management

Communication

Education

Bachelor's degree in Business/Life Sciences

MBA preferred

Job description

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Head of Commercial Operations META

UAE Dubai

Job Description

Key Responsibilities

• Develop and implement the regional commercial strategy aligned with global business goals.
• Lead sales operations forecasting demand planning and performance analytics.
• Drive excellence in execution across field force effectiveness CRM utilization and incentive planning.
• Collaborate with country managers to ensure consistent commercial practices and performance tracking.
• Identify and implement best practices in pricing market access and channel management.
• Oversee commercial training and capability-building initiatives.
• Monitor market trends competitor activities and customer insights to inform strategic decisions.
• Ensure compliance with local regulations and Galdermas internal policies.
• Conduct market research and data analysis to create business plans on commercial opportunities.
• Monitor performance of commercial activities using key metrics and prepare reports and recommendations for META LT.
• Assist in setting financial targets and budget development by business and product line.
• Ensure adherence to company policy and legal/compliance guidelines.
• Working with profit targets to set pricing strategies optimize margins and ensure sustainable profitability.
• Propose organizational structure for optimal market coverage and revenue generation.

Minimum Requirements

• Bachelors degree in Business Life Sciences or related field; MBA preferred.
• 10 years of experience in commercial operations preferably in the pharmaceutical or dermatology sector.
• Proven leadership experience in a regional or multi-country role.
• Strong analytical strategic thinking and project management skills.
• Excellent communication and stakeholder management abilities.
• Fluency in English; Arabic Turkish or French is a plus.

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take accountability.

Our people make a difference

At Galderma youll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism collaboration and a friendly supportive ethos is the perfect environment for people to thrive and excel in what they do.

Required Experience

Director