Head of Client Services & Unit Performance

Ocorian; Dubai; On-site; AED 334,800 - 502,200; Full time

Job summary

A corporate services firm in Dubai is looking for a Client Service Unit Head to oversee client entities and ensure financial performance. Your role involves leadership of client service teams, meeting financial targets, and enhancing client satisfaction. The ideal candidate will have over 5 years in corporate and private client services with managerial experience in the UAE. This full-time position is pivotal in driving business growth and maintaining compliance while fostering a collaborative work culture.

Qualifications

• 5+ years in corporate or private client services, with 3 years at a managerial level.
• Experience managing portfolios of client entities.
• Proven record in achieving financial targets.
• Experience in regulatory frameworks in the UAE.

Responsibilities

• Ensure revenue and profitability targets are achieved monthly.
• Deliver world-class client service and maintain satisfaction.
• Drive business growth through cross-selling and up-selling.
• Manage a team and carry out performance appraisals.

Skills

Leadership

Financial management

Regulatory compliance

Client relationship management

Interpersonal skills

Time management

IT skills

Education

ICSA or ACCA or STEP

At least 5 years in client services

Tools

P&L management tools

Job description

A corporate services firm in Dubai is looking for a Client Service Unit Head to oversee client entities and ensure financial performance. Your role involves leadership of client service teams, meeting financial targets, and enhancing client satisfaction. The ideal candidate will have over 5 years in corporate and private client services with managerial experience in the UAE. This full-time position is pivotal in driving business growth and maintaining compliance while fostering a collaborative work culture.