Head Housekeeping Supervisor — On-Floor Leader & Trainer

Erbil Rotana; Abu Dhabi; On-site; AED 90,000 - 140,000; Full time

Job summary

Erbil Rotana in Abu Dhabi is seeking a Head Housekeeping Supervisor to deliver exceptional guest service and lead a dynamic housekeeping team. You will oversee floor presence, training, and adherence to standards to ensure memorable stays for guests.

Ideal candidates have a hospitality degree with hotel housekeeping experience, excellent English communication, and a hands-on leadership approach in a multicultural hotel environment.

Qualifications

• Requires a degree in hospitality with experience in hotel housekeeping.
• Excellent written and verbal English communication; strong interpersonal and problem-solving abilities.

Responsibilities

• Assign tasks to Housekeeping Supervisors and Room Attendants and supervise floor coverage.
• Oversee equipment maintenance, cleaning and safe storage of cleaning agents.
• Ensure efficient use of cleaning agents and prompt reporting of day-to-day maintenance.
• Supervise cleaning activities to professional standards per schedules.
• Lead training for all team members and ensure understanding of roles and standards.
• Maintain thorough knowledge of Housekeeping products and services.

Skills

Team leadership

Customer service

Interpersonal skills

Problem solving

Hands-on management

Education

Degree in hospitality

Tools

Opera

Job description

Erbil Rotana in Abu Dhabi is seeking a Head Housekeeping Supervisor to deliver exceptional guest service and lead a dynamic housekeeping team. You will oversee floor presence, training, and adherence to standards to ensure memorable stays for guests.

Ideal candidates have a hospitality degree with hotel housekeeping experience, excellent English communication, and a hands-on leadership approach in a multicultural hotel environment.