Gym Front Desk & Member Experience Specialist

Tanqeeb; Sharjah; On-site; AED 42,000 - 64,000; Full time

Job summary

Tanqeeb in Sharjah, UAE, seeks a professional Gym Receptionist to join our fitness team. You will greet members and visitors, handle inquiries, registrations, renewals, and payments, and manage calls, messages, bookings, and appointments in a friendly, efficient manner.

Responsibilities include maintaining accurate member records, coordinating with trainers and staff, and upholding a clean, organized reception area while delivering excellent customer service.

Qualifications

• Minimum 2 years of gym/fitness industry experience.
• Previous experience as a Gym Receptionist is preferred.
• Good communication and customer service skills.
• Basic computer and MS Office knowledge.
• Presentable, friendly, and professional.
• Able to work shifts, weekends, and holidays when required.

Responsibilities

• Welcome and assist members and visitors in a professional manner.
• Handle gym membership inquiries, registrations, renewals, and payments.
• Manage reception calls, messages, bookings, and appointments.
• Maintain accurate member records and update the system.
• Coordinate with trainers and gym staff regarding member requirements.
• Handle customer concerns and provide excellent service.
• Maintain a clean, organized, and professional reception area.

Skills

Customer service

Communication skills

Professional demeanor

Tools

MS Office

Job description

Tanqeeb in Sharjah, UAE, seeks a professional Gym Receptionist to join our fitness team. You will greet members and visitors, handle inquiries, registrations, renewals, and payments, and manage calls, messages, bookings, and appointments in a friendly, efficient manner.

Responsibilities include maintaining accurate member records, coordinating with trainers and staff, and upholding a clean, organized reception area while delivering excellent customer service.