Guest Services Officer – Front Office/Communication Center (Russian Speaker)

Park Hyatt Abu Dhabi; Abu Dhabi; On-site; AED 56,000 - 78,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Guest Services Officer - Front Office/Telecommunication to deliver outstanding guest experiences and maintain a high level of service in the Front Office. The role emphasizes professional, fluent English and Russian communication to assist guests efficiently within the Rooms Division.

The ideal candidate has at least 1 year of hotel operations experience and a customer-focused mindset, ready to contribute to a premium hospitality environment at the property.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Fluent communication in English and Russian.
• Customer-focused mindset.

Responsibilities

• Provide excellent and consistent level of service to guests.
• Contribute to smooth and efficient Front Office operations within Rooms Division.

Skills

Customer service

English language

Russian language

Job description

Job description

You will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Services Officer - Front Office/Telecommunication is responsible to contribute to the smooth and efficient running of the Front Office operationswithin the Rooms Division.

Qualifications:

Passionate, action oriented and hardworking personalities with a minimum 1-year work experience in hotel operations.

The ideal candidate should have a customer-focused mindset, alongside fluent communication skills in English and Russian.