Guest Services & Admin Intern (Hospitality)

AccorHotel; Dubai; On-site; AED 13,000 - 27,000; Full time

Job summary

AccorHotel in Dubai is seeking an enthusiastic Sales Office Intern to support daily administrative tasks, handle purchase orders, and assist with accounts and contact activity in the department's software. The role emphasizes accuracy, courtesy, and teamwork to deliver excellent guest and vendor service.

You will provide all administration duties for the Sales office, assist with maintaining literature, and ensure adherence to safety policies while coordinating with internal teams.

Qualifications

• Degree in Hospitality or other relevant discipline.
• Computer literate in Microsoft Windows applications and/or relevant computer applications required.
• Excellent communication skills both written and verbal required.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to focus attention on guest needs remaining calm and courteous at all times.

Responsibilities

• Consistently offers professional engaging and friendly service.
• Ensure prompt and courteous service extended to both internal and external customers.
• Prioritize all telephone calls and in-person visitors scheduling appointments as required.
• Maintain a positive relationship with all guests, vendors and Heartists.
• Provide all administration duties for the Sales office (raising purchase orders, handling the departmental expenses, etc.).
• Assist with the maintenance of accounts, contact activity and business details within appropriate software applications.
• Follow departmental policies and procedures.
• Follow all safety policies.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Problem solving

Reliability

Calm under pressure

Computer literacy

Education

Degree in Hospitality or relevant discipline

Tools

Microsoft Windows applications

Job description

AccorHotel in Dubai is seeking an enthusiastic Sales Office Intern to support daily administrative tasks, handle purchase orders, and assist with accounts and contact activity in the department's software. The role emphasizes accuracy, courtesy, and teamwork to deliver excellent guest and vendor service.

You will provide all administration duties for the Sales office, assist with maintaining literature, and ensure adherence to safety policies while coordinating with internal teams.