Guest Relations Manager Opportunity in Abu Dhabi – Five Thirty Management

AE Jobs; Abu Dhabi; On-site; AED 111,600 - 167,400; Full time

Job summary

Five Thirty Management is seeking a Guest Relations Manager in Abu Dhabi to enhance customer experience and ensure hospitality excellence. The role focuses on welcoming guests, handling inquiries, and maintaining high service standards through effective communication and team collaboration. Ideal candidates should possess strong experience in hospitality and a customer-focused mindset. This is a great opportunity for motivated professionals passionate about delivering memorable dining experiences.

Qualifications

• Strong experience in hospitality or guest relations.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Ability to handle guest concerns calmly and efficiently.

Responsibilities

• Welcome and assist guests with a warm and professional approach.
• Ensure exceptional customer dining experiences.
• Handle guest inquiries, concerns, and feedback efficiently.
• Maintain high hospitality and service standards.
• Coordinate with restaurant staff for smooth operations.

Skills

Excellent communication skills

Customer-focused attitude

Team collaboration skills

Strong experience in hospitality

Job description

Guest Relations Manager Opportunity in Abu Dhabi – Five Thirty Management

Five Thirty Management is hiring a Guest Relations Manager in Abu Dhabi to lead customer experience and hospitality excellence within its dining operations. This role is ideal for professionals passionate about guest satisfaction and premium service standards.

The selected candidate will ensure guests receive a welcoming and memorable dining experience while coordinating closely with restaurant teams to maintain smooth daily operations.

Key Responsibilities:

• Welcome and assist guests with a warm and professional approach
• Ensure exceptional customer dining experiences
• Handle guest inquiries, concerns, and feedback efficiently
• Maintain high hospitality and service standards
• Coordinate with restaurant staff for smooth operations
• Support customer satisfaction and relationship management via CRM

Requirements:

• Strong experience in hospitality or guest relations
• Excellent communication and interpersonal skills
• Professional appearance and customer-focused attitude
• Ability to handle guest concerns calmly and efficiently
• Strong coordination and team collaboration skills

Job Details:

• Position: Guest Relations Manager
• Company: Five Thirty Management
• Location: Abu Dhabi, UAE