Guest Relations Executive 1 (Senior Hostess) - Recruitment drive 2026

PHRS; Dubai; On-site; AED 100,000 - 156,000; Full time

Benefits offered by this job

Competitive tax-free salary

Company-provided accommodation

Transportation to and from work

Duty meals

Medical insurance

Annual paid leave

Relocation flight and visa

Job summary

PHRS Hospitality Experts is seeking a Senior Hostess (Guest Relations Executive 1) in Dubai to lead the front-of-house guest experience. You will welcome guests, manage reservations, seat guests, and coordinate VIP arrangements to ensure an unforgettable luxury dining atmosphere.

Role requires strong English, polished presentation, and the ability to guide junior Hostesses. Completion of interviews in English is expected; relocation to Dubai is required where applicable.

Qualifications

• Minimum 2 years of experience as a Hostess in luxury hospitality.
• Experience as Senior Hostess or similar guest-facing role is an advantage.
• Strong knowledge of reservations, seating coordination and guest relations.
• Experience with VIP and high-profile guests is advantageous.
• Excellent communication and interpersonal skills.
• Good command of spoken English; interviews in English.
• Relocation to Dubai, UAE may be required.

Responsibilities

• Welcome guests warmly and professionally to create a first-class impression.
• Manage reservations, arrivals, seating, and table allocation efficiently.
• Coordinate guest flow for a smooth dining experience.
• Recognize VIPs and returning guests for personalized service.
• Maintain knowledge of reservations, availability, requests, and preferences.
• Collaborate with restaurant team to ensure seamless service.
• Handle inquiries and concerns discreetly and professionally.
• Maintain knowledge of restaurant concept, menu, hours, and facilities.
• Guide junior Hostesses to uphold service standards.
• Keep reception areas organized and presented to luxury standards.
• Assist with events, group bookings, and VIP arrangements when required.
• Maintain accurate guest information and reservation records.

Skills

Guest relations

Reservations management

VIP service

English language

Team guidance

Job description

About the job Guest Relations Executive 1 (Senior Hostess) - Recruitment drive 2026

About the Opportunity

Ready to take the next step in your hospitality career and work in Dubai, UAE?

PHRS Hospitality Experts is currently recruiting hospitality professionals from across Latin America for career opportunities with one of Dubai's leading luxury hospitality groups.

As a Senior Hostess, you will play an important role in creating an exceptional first and lasting impression for guests. You will support the smooth operation of the restaurant's reception and seating experience, provide personalized service to VIP and returning guests, and help maintain the highest standards of luxury hospitality.

Selected candidates will have the opportunity to participate in our upcoming Virtual Recruitment Days on September 30 and October 1, 2026, meeting directly with the employer's Talent Acquisition team and Line Managers.

Key Responsibilities

• Welcome and greet guests warmly and professionally, creating an exceptional first impression.
• Manage reservations, guest arrivals, seating arrangements, and table allocation efficiently.
• Coordinate guest flow to ensure a smooth and organized dining experience.
• Recognize VIPs, returning guests, and special occasions, ensuring personalized attention and service.
• Maintain accurate knowledge of reservations, restaurant availability, special requests, and guest preferences.
• Communicate effectively with the restaurant team to coordinate seating and support smooth service operations.
• Handle guest inquiries, requests, and concerns professionally and discreetly.
• Maintain excellent knowledge of the restaurant concept, menu, operating hours, and hotel facilities.
• Support and guide junior Hostesses in maintaining service and presentation standards.
• Ensure the reception and entrance areas remain organized, welcoming, and presented to luxury hospitality standards.
• Assist with special events, group reservations, and VIP arrangements when required.
• Maintain accurate guest information and reservation records in accordance with company procedures.

Requirements

• Minimum 2 years of experience as a Hostess, preferably within a luxury hotel, fine dining restaurant, or premium hospitality environment.
• Previous experience in a Senior Hostess or similar guest-facing role is an advantage.
• Strong knowledge of reservations, seating coordination, and guest relations.
• Previous experience handling VIP and high-profile guests is an advantage.
• Excellent communication and interpersonal skills.
• Strong guest service mindset with a polished and professional approach.
• Good command of spoken English; interviews will be conducted in English.
• Additional languages are an advantage.
• Ability to remain calm, organized, and professional in a fast-paced environment.
• Excellent personal presentation and attention to detail.
• Previous experience supporting or guiding junior team members is an advantage.
• Willingness to relocate to Dubai, UAE.

What We Offer

• Competitive tax-free salary.
• Company-provided accommodation.
• Transportation to and from work.
• Duty meals.
• Medical insurance.
• Annual paid leave.
• Relocation flight and visa as per company policy.
• Ongoing learning and career development opportunities.
• The opportunity to develop your international career within a leading luxury hospitality environment in Dubai.