Guest-Focused Operations & Facilities Specialist

StellaStays Inc.; Dubai; On-site; AED 133,920 - 167,400; Full time

Job summary

A hospitality management firm in Dubai is seeking an Operations Specialist to oversee daily operations and enhance guest experiences. The ideal candidate will have a Bachelor's degree, experience in operations management, and superior organizational and communication skills. Responsibilities include conducting property inspections, managing guest requests, and preparing operational reports. Join us in delivering exceptional service and a welcoming atmosphere.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Proven experience in operations management, preferably in hospitality.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Conduct check-in/out inspections for guest satisfaction.
• Prepare daily, weekly, and monthly reports on operations.
• Answer guest requests promptly and professionally.

Skills

Management skills

Coordination skills

Communication skills

Organizational skills

Multitasking abilities

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

Property management systems

Job description

A hospitality management firm in Dubai is seeking an Operations Specialist to oversee daily operations and enhance guest experiences. The ideal candidate will have a Bachelor's degree, experience in operations management, and superior organizational and communication skills. Responsibilities include conducting property inspections, managing guest requests, and preparing operational reports. Join us in delivering exceptional service and a welcoming atmosphere.