Guest‑Focused F&B Attendant — Fast-Paced Hospitality

MERCURE; Abu Dhabi; On-site; AED 45,000 - 60,000; Full time

Job summary

Mercure Abu Dhabi Downtown is seeking outgoing F&B Attendants to provide professional, friendly service in a fast-paced hotel environment. You will be knowledgeable about the menu and beverage lists, and assist guests with information to enhance their experience.

English fluency is required; Arabic language skills are an asset. We value reliability, teamwork, and a proactive approach to maintaining safety and sanitation standards in all guest interactions.

Qualifications

• Excellent communication and organizational skills.
• English fluency is essential; Arabic speaking is an asset.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Works well in a team.
• Previous Micros experience is an asset, but training is provided.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Consistently offer professional, friendly, warm and engaging service.
• Demonstrate understanding of outlet policies, procedures and service standards.
• Have full knowledge of the menu and beverage lists in your outlet.
• Assist Guests regarding menu items in an informative and helpful way.
• Follow all safety and sanitation policies when handling food and beverage.
• Report to work on time in a neatly pressed, clean uniform and name badge.
• Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience.
• Follow outlet policies, procedures and service standards.
• Make sure linen is counted properly at the end of the shift.
• Other duties as assigned.

Skills

Communication skills

English fluency

Arabic language (asset)

Teamwork

Pressure handling

Reliability

Interpersonal skills

Problem solving

Micros experience (asset)

Job description

Mercure Abu Dhabi Downtown is seeking outgoing F&B Attendants to provide professional, friendly service in a fast-paced hotel environment. You will be knowledgeable about the menu and beverage lists, and assist guests with information to enhance their experience.

English fluency is required; Arabic language skills are an asset. We value reliability, teamwork, and a proactive approach to maintaining safety and sanitation standards in all guest interactions.