Guest-Focused Waitress — Warm, Professional Service

AccorHotels Middle East; Abu Dhabi; On-site; AED 60,000 - 85,000; Full time

Job summary

AccorHotels Middle East is seeking a friendly Waitress to deliver exemplary guest service in our Abu Dhabi hotel. You will ensure personalized service from greeting to final check, uphold brand standards, and promote our menu and promotions.

The role requires professional presentation, strong English skills, and the ability to multitask under pressure in a bustling hotel environment. Prior hospitality experience is preferred, with weekend/holiday availability.

Qualifications

• Outstanding guest services skills and professional presentation.
• Proficient in English (verbal & written); second language is an asset.
• Ability to handle a multitude of tasks in a fast-paced environment.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to focus on guest needs, remain calm and courteous.

Responsibilities

• Provide guests with engaging and personalized service from start to end.
• Demonstrate brand standards in all interactions.
• Maintain positive working relationships with colleagues.
• Know menu and beverage lists and promotions.
• Follow safety, sanitation and hotel policies.
• Handle cash and non-cash transactions and end-of-shift reports.
• Perform other duties as assigned by manager.
• Follow telephone etiquette standards.

Skills

Guest services

Communication

English language

Teamwork

Organizational skills

Education

High School Diploma/GED

Job description

AccorHotels Middle East is seeking a friendly Waitress to deliver exemplary guest service in our Abu Dhabi hotel. You will ensure personalized service from greeting to final check, uphold brand standards, and promote our menu and promotions.

The role requires professional presentation, strong English skills, and the ability to multitask under pressure in a bustling hotel environment. Prior hospitality experience is preferred, with weekend/holiday availability.