Guest-Focused F&B Attendant

AccorHotels Middle East; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Mercure Abu Dhabi Downtown, part of Accor, is seeking F&B Attendants to provide consistent, warm service and maintain high standards. You will know the menu, support guests, comply with safety policies, and participate in briefings to continually enhance the guest experience.

Ideal candidates are English-fluent, reliable, able to work under pressure, and thrive in a fast-paced hotel environment. Arabic is a plus; training is provided where needed.

Qualifications

• Excellent communication and organizational skills.
• English fluency is a must; Arabic speaking is an asset.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Team player who collaborates effectively with others.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Consistently offer professional, friendly, warm and engaging service.
• Demonstrate an understanding of outlet policies, procedures and service standards.
• Know the menu and beverage lists, and assist guests informatively.
• Follow safety and sanitation policies when handling food and beverage.
• Attend pre-meal briefing and meetings to improve guest experience.
• Work with cash handling procedures and deposit processes as required.
• Ensure linen counts and shift-end reports are accurate.
• Other duties as assigned.

Skills

Communication

Organizational skills

English fluency

Teamwork

Reliability

Calm under pressure

Interpersonal skills

Problem solving

Job description

Mercure Abu Dhabi Downtown, part of Accor, is seeking F&B Attendants to provide consistent, warm service and maintain high standards. You will know the menu, support guests, comply with safety policies, and participate in briefings to continually enhance the guest experience.

Ideal candidates are English-fluent, reliable, able to work under pressure, and thrive in a fast-paced hotel environment. Arabic is a plus; training is provided where needed.