Food and Beverage Attendant

AccorHotels Middle East; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Mercure Abu Dhabi Downtown, part of Accor, is seeking F&B Attendants to provide consistent, warm service and maintain high standards. You will know the menu, support guests, comply with safety policies, and participate in briefings to continually enhance the guest experience.

Ideal candidates are English-fluent, reliable, able to work under pressure, and thrive in a fast-paced hotel environment. Arabic is a plus; training is provided where needed.

Qualifications

• Excellent communication and organizational skills.
• English fluency is a must; Arabic speaking is an asset.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Team player who collaborates effectively with others.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Consistently offer professional, friendly, warm and engaging service.
• Demonstrate an understanding of outlet policies, procedures and service standards.
• Know the menu and beverage lists, and assist guests informatively.
• Follow safety and sanitation policies when handling food and beverage.
• Attend pre-meal briefing and meetings to improve guest experience.
• Work with cash handling procedures and deposit processes as required.
• Ensure linen counts and shift-end reports are accurate.
• Other duties as assigned.

Skills

Communication

Organizational skills

English fluency

Teamwork

Reliability

Calm under pressure

Interpersonal skills

Problem solving

Job description

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Consistently offer professional, friendly, warm and engaging service
• Demonstrate a complete understanding of outlet policies, procedures and service standards
• Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel
• Have knowledge of all menu items, garnishes, contents and food preparation methods
• Assist Guests regarding menu items in an informative and helpful way
• Follow all of safety and sanitation policies when handling food and beverage
• Report to work on time in a neatly pressed, clean uniform and name badge
• Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
• Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience
• Follow all of safety and sanitation policies when handling Food & Beverage
• Follow outlet policies, procedures and service standardsMake sure linen is counted properly at the end of the shift
• Other duties as assigned

Qualifications

• Excellent communication and organizational skills
• English fluency is a must; Arabic speaking is an asset
• Highly responsible & reliable
• Work well under pressure in a fast paced environment
• Must be able to work well in a team environment
• Previous Micros experience an asset, but not required (training provided)
• Strong interpersonal and problem solving abilities

Additional Information

F & B Attendants for Mercure Abu Dhabi Downtown