Guest-First Server with Menu Mastery

eathos; Abu Dhabi; On-site; AED 39,000 - 56,000; Full time

Job summary

eathos is seeking a friendly Waiter/Waitress to deliver exceptional dining experiences. You will greet guests, present the menu, take and serve orders, manage tables, and upsell specials while maintaining cleanliness and service standards.

You should have strong communication skills, be flexible to work evenings and weekends, and possess good knowledge of food safety and hygiene practices. Previous waiter or customer service experience is preferred.

Qualifications

• Excellent interpersonal skills and a friendly approach.
• Strong verbal communication to interact with guests and team members.
• Deep knowledge of the restaurant's menu and offerings.
• Ability to handle multiple tasks and prioritize during busy service periods.
• Quick thinking to address guest concerns professionally.
• Presentable and professional appearance per dress code.
• Willingness to work evenings, weekends and holidays as needed.
• Awareness of food safety and hygiene during service.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Assist in arranging seating for larger groups and special requests.
• Present the menu with detailed explanations and recommendations.
• Take food and beverage orders accurately, noting dietary restrictions.
• Serve food and drinks promptly and in line with service standards.
• Keep tables and dining areas clean and organized.
• Present the check and process payments efficiently.
• Answer guest questions about menu, ingredients and preparation methods.
• Coordinate with kitchen and bar to ensure timely service.
• Upsell menu items, seasonal dishes, and beverages.
• Develop a thorough understanding of our menu and offerings.
• Ensure orders are delivered promptly and accurately.
• Follow the restaurant's sequence of service for a smooth dining experience.

Skills

Customer service

Communication

Menu knowledge

Multitasking

Problem-solving

Appearance

Flexibility

Food safety

Job description

eathos is seeking a friendly Waiter/Waitress to deliver exceptional dining experiences. You will greet guests, present the menu, take and serve orders, manage tables, and upsell specials while maintaining cleanliness and service standards.

You should have strong communication skills, be flexible to work evenings and weekends, and possess good knowledge of food safety and hygiene practices. Previous waiter or customer service experience is preferred.