Guest Experience Waiter

Azadea Group; Ras Al Khaimah; On-site; AED 35,000 - 60,000; Full time

Job summary

Azadea Group in Ras Al Khaimah is seeking a service-focused waiter/waitress to create a welcoming dining experience. You will greet guests, explain the menu, assist with selections, and promptly serve food, ensuring accuracy and guest satisfaction.

You will coordinate with the kitchen and baristas to maintain smooth service, address discrepancies or complaints with the on-duty manager, and handle bill settlements professionally.

Responsibilities

• Set up and arrange table settings before and after each customer in accordance with the brand's established standards.
• Greet customers upon arrival, present the menu, assist in selecting items by demonstrating menu knowledge, take orders, and serve food promptly.
• Efficiently communicate with kitchen staff and baristas to ensure customer satisfaction, while collaborating with other departments to ensure smooth operation of all activities.
• Ensure staff consistently provides friendly, professional, and timely service, promptly reporting any discrepancies or customer complaints to the manager on duty.
• Collect bill payments from customers and promptly deliver them to the cashier.

Job description

Azadea Group in Ras Al Khaimah is seeking a service-focused waiter/waitress to create a welcoming dining experience. You will greet guests, explain the menu, assist with selections, and promptly serve food, ensuring accuracy and guest satisfaction.

You will coordinate with the kitchen and baristas to maintain smooth service, address discrepancies or complaints with the on-duty manager, and handle bill settlements professionally.