Guest Experience Specialist | Dubai Front Desk & Local Highlights

Sheraton Hotels & Resorts; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai invites Guest Experience Experts to deliver memorable service throughout guests' stays. You’ll process check-in/out, fulfill requests, and share local highlights to enhance the guest journey.

This non-management, full-time role emphasizes safety, confidentiality, professional appearance, and collaboration with team members to ensure consistent quality across operations.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, complete reports, and share highlights of the local area.

Job description

Sheraton Hotels & Resorts in Dubai invites Guest Experience Experts to deliver memorable service throughout guests' stays. You’ll process check-in/out, fulfill requests, and share local highlights to enhance the guest journey.

This non-management, full-time role emphasizes safety, confidentiality, professional appearance, and collaboration with team members to ensure consistent quality across operations.