Front Desk & Guest Experience Specialist

Le Méridien Hotels & Resorts; Dubai; Sur place; AED 48 000 - 72 000; Plein temps

Résumé du poste

Le Méridien Hotels & Resorts in Dubai seeks a Guest Experience Expert to welcome guests, assist with check-in/check-out, and deliver memorable service. You will guide guests through their stay, addressing requests and maintaining high standards of professionalism.

The role emphasizes hospitality excellence, operational support, and sharing local area highlights to enhance guest experiences while upholding the brand's chic European-inspired service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilités

• Guide guests through check-in/check-out and stay experiences.
• Process operational needs and guest requests to ensure smooth service.
• Complete reports and share highlights of local area with guests.
• Maintain professional appearance, confidentiality and adherence to policies.

Formation

High school diploma or G.E.D. equivalent

Description du poste

Le Méridien Hotels & Resorts in Dubai seeks a Guest Experience Expert to welcome guests, assist with check-in/check-out, and deliver memorable service. You will guide guests through their stay, addressing requests and maintaining high standards of professionalism.

The role emphasizes hospitality excellence, operational support, and sharing local area highlights to enhance guest experiences while upholding the brand's chic European-inspired service.