Guest Experience Server – Upsell & Hospitality Excellence

Radisson Collection; Ras Al Khaimah; On-site; AED 28,000 - 58,000; Full time

Benefits offered by this job

Hotel stay discounts

Employee discounts

Global benefits and local perks

Job summary

Radisson Hotel Group is seeking a Food & Beverage service associate at Radisson Resort Ras Al Khaimah Marjan Island. You will greet guests, take orders, and serve meals and drinks with professionalism and discretion, upholding hygiene and quality standards.

Use upselling techniques to enhance guest experience and contribute to revenue while maintaining a warm, guest-focused approach. Join a team that values hospitality, teamwork, and growth with access to Radisson perks.

Responsibilities

• Greet guests and seat them in a professional, discreet manner.
• Serve food and beverages following hotel standards.
• Acquire knowledge of the menu to advise guests effectively.
• Monitor quality of served items and maintain hygiene standards.
• Address guest queries and resolve complaints satisfactorily.
• Assist with service preparations before, during and after service.
• Minimise wastage and manage breakage or spoilage.
• Utilise up-selling techniques to enhance guest experience and revenue.

Skills

Customer service

Upselling

Hospitality

Communication

Job description

Radisson Hotel Group is seeking a Food & Beverage service associate at Radisson Resort Ras Al Khaimah Marjan Island. You will greet guests, take orders, and serve meals and drinks with professionalism and discretion, upholding hygiene and quality standards.

Use upselling techniques to enhance guest experience and contribute to revenue while maintaining a warm, guest-focused approach. Join a team that values hospitality, teamwork, and growth with access to Radisson perks.