Guest Experience Leader & Concierge Supervisor

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 110,000; Full time

Job summary

Marriott International invites applications for a Front Desk/Guest Services role at St. Regis on Palm Jumeirah, Dubai. You will welcome guests, verify details, assign rooms, and issue keys while ensuring accurate billing and rewards enrollment.

The position requires at least 1 year of related experience and supervisory exposure, with a high school diploma or GED. A professional, guest-centric approach and strong communication are essential.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information.
• Balance and drop receipts; complete cashier and closing reports.
• Supply guests with directions and property information; assist with guest requests.

Skills

Customer service

Communication

Cash handling

Team collaboration

Education

High school diploma or GED

Tools

POS systems

Job description

Marriott International invites applications for a Front Desk/Guest Services role at St. Regis on Palm Jumeirah, Dubai. You will welcome guests, verify details, assign rooms, and issue keys while ensuring accurate billing and rewards enrollment.

The position requires at least 1 year of related experience and supervisory exposure, with a high school diploma or GED. A professional, guest-centric approach and strong communication are essential.