Guest Experience Host & Reservations Specialist

FOOD AND BEVERAGE GROUP LIMITED; Dubai; On-site; AED 33,000 - 60,000; Full time

Job summary

FOOD AND BEVERAGE GROUP LIMITED is seeking a Host/Hostess to warmly welcome guests, handle reservations, and support seating flow from arrival to service handover. You will maintain a polished front-of-house presence and collaborate with the service team to ensure a smooth guest experience.

Ideal candidates have 1–3 years in guest-facing hospitality roles, strong English communication, and a professional demeanor.

Qualifications

• 1–3 years in host/hostess, front-of-house, or guest-facing roles within hospitality.
• Fluent in English; additional languages are a plus.
• Strong communication and interpersonal skills with a warm, confident demeanor.

Responsibilities

• Welcome guests on arrival and manage first impressions.
• Manage reservations, walk-ins and waitlists; assist seating flow.
• Communicate guest requests and preferences to the service team; escalate issues as needed.
• Maintain a clean, organized front desk and present a polished image throughout service.

Skills

Guest service

Reservations handling

Communication

Professionalism

Tools

Reservation systems

Job description

FOOD AND BEVERAGE GROUP LIMITED is seeking a Host/Hostess to warmly welcome guests, handle reservations, and support seating flow from arrival to service handover. You will maintain a polished front-of-house presence and collaborate with the service team to ensure a smooth guest experience.

Ideal candidates have 1–3 years in guest-facing hospitality roles, strong English communication, and a professional demeanor.