F&B Guest Experience Specialist

Four Points; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Four Points by Sheraton in Dubai is seeking a Guest Service Expert to greet guests, take and relay orders, coordinate with the kitchen, and serve with a warm, professional touch. You’ll help maintain tables, menus, and dining areas, ensuring a memorable guest experience from arrival to departure.

You’ll follow safety and brand standards, present a clean appearance, and work calmly under busy shifts. This role offers an inclusive environment at a global hospitality brand where every guest is made

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Greet guests and deliver attentive service.
• Interact with kitchen staff to coordinate orders.
• Serve guests, handle transactions, and maintain dining areas.
• Read and verify menus; uphold quality standards and safety.

Skills

Customer service

Hospitality

Communication

Professional appearance

Education

High school diploma or GED

Job description

Four Points by Sheraton in Dubai is seeking a Guest Service Expert to greet guests, take and relay orders, coordinate with the kitchen, and serve with a warm, professional touch. You’ll help maintain tables, menus, and dining areas, ensuring a memorable guest experience from arrival to departure.

You’ll follow safety and brand standards, present a clean appearance, and work calmly under busy shifts. This role offers an inclusive environment at a global hospitality brand where every guest is made