Guest Experience Concierge

Four Points; Dubai; On-site; AED 33,000 - 50,000; Full time

Job summary

Four Points by Sheraton in Dubai seeks a Guest Experience Expert to welcome guests, coordinate services, and help ensure a smooth stay from check-in to departure.

You will handle guest requests, assist with luggage, prepare reports, and share local highlights, while maintaining professional appearance and safety standards.

This role requires standing and moving for long periods and lifting up to 50 pounds; a high school diploma is preferred.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as part of daily tasks.
• Complete reports and communicate highlights of the local area to guests.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and the bell area.

Education

High school diploma or GED

Job description

Four Points by Sheraton in Dubai seeks a Guest Experience Expert to welcome guests, coordinate services, and help ensure a smooth stay from check-in to departure.

You will handle guest requests, assist with luggage, prepare reports, and share local highlights, while maintaining professional appearance and safety standards.

This role requires standing and moving for long periods and lifting up to 50 pounds; a high school diploma is preferred.