Guest Arrival Experience Concierge

Four Points; Sharjah; On-site; AED 56,000 - 89,000; Full time

Job summary

Four Points by Sheraton in the United Arab Emirates seeks a Guest Arrival Expert to welcome guests, guide them through check-in and check-out, and ensure a memorable first and last impression of their stay.

You will perform a range of on-site tasks, handle guest requests, process operational needs, and support reporting while maintaining professional appearance, safety, and confidentiality in accordance with brand standards.

Qualifications

• High school diploma or equivalent required.
• No related work experience required.
• No supervisory experience expected.

Responsibilities

• Guide guests through arrival and departure experiences to ensure memorable service.
• Process operational needs, address guest requests, and assist with reporting as needed.
• Perform on-site tasks with a hands-on approach while maintaining safety and professionalism.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton in the United Arab Emirates seeks a Guest Arrival Expert to welcome guests, guide them through check-in and check-out, and ensure a memorable first and last impression of their stay.

You will perform a range of on-site tasks, handle guest requests, process operational needs, and support reporting while maintaining professional appearance, safety, and confidentiality in accordance with brand standards.