Lux Guest Experience Concierge

Tanqeeb; Abu Dhabi; On-site; AED 60,000 - 96,000; Full time

Job summary

The Ritz-Carlton in Abu Dhabi is seeking a Guest Experience Expert to deliver exceptionally memorable service throughout a guest’s stay. You will take initiative to assist guests, process requests, and share local highlights as part of creating a seamless experience.

Responsibilities emphasize professionalism, safety, privacy, and adherence to The Ritz-Carlton Gold Standards while engaging with guests and supporting smooth operations across the front desk and service areas.

Qualifications

• High school diploma or GED required.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Provide guest services to guide guests through their stay and ensure a seamless experience.
• Assist with check-in/check-out and processing guest requests.
• Coordinate with departments to fulfill guest needs and report on service quality.
• Maintain professional appearance, confidentiality, and adherence to company policies.

Education

High school diploma or GED

Job description

The Ritz-Carlton in Abu Dhabi is seeking a Guest Experience Expert to deliver exceptionally memorable service throughout a guest’s stay. You will take initiative to assist guests, process requests, and share local highlights as part of creating a seamless experience.

Responsibilities emphasize professionalism, safety, privacy, and adherence to The Ritz-Carlton Gold Standards while engaging with guests and supporting smooth operations across the front desk and service areas.