Guest Experience Concierge — Luxury Hospitality

Tanqeeb; Abu Dhabi; On-site; AED 58,000 - 83,000; Full time

Job summary

The Ritz-Carlton in Abu Dhabi is seeking a Guest Experience Expert to deliver exceptional service and guide guests through their stay. You will be empowered to take initiative, process operational needs, and share highlights of the local area to create a memorable experience.

As part of a luxury brand, you will uphold The Ritz-Carlton Gold Standards, maintain professional appearance, and work in a dynamic environment that values discretion, teamwork, and guest satisfaction.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver guest services to ensure a smooth and memorable stay.
• Follow The Ritz-Carlton Gold Standards and uphold safety, confidentiality and appearance.
• Assist with operational duties, reports, and sharing local area highlights with guests.
• Stand and move for extended periods, performing physical actions as needed (lift/carry up to 10 pounds).

Job description

The Ritz-Carlton in Abu Dhabi is seeking a Guest Experience Expert to deliver exceptional service and guide guests through their stay. You will be empowered to take initiative, process operational needs, and share highlights of the local area to create a memorable experience.

As part of a luxury brand, you will uphold The Ritz-Carlton Gold Standards, maintain professional appearance, and work in a dynamic environment that values discretion, teamwork, and guest satisfaction.