Guest Experience Associate — Front Desk

Yas Plaza Hotels by Aldar Hospitality; Abu Dhabi; On-site; AED 40,000 - 55,000; Full time

Job summary

Yas Plaza Hotels by Aldar Hospitality in Abu Dhabi seeks a Guest Service Agent to join our front desk team. You will deliver warm, personalized service, handle guest requests, and ensure a seamless check-in and check-out experience for all guests.

The ideal candidate brings hospitality experience, excellent communication skills in English, and a proactive, team-oriented attitude to help us create memorable stays on Yas Island.

Qualifications

• Experience in hospitality front desk or guest services is preferred.
• Strong verbal and written English communication skills.

Responsibilities

• Provide exceptional front desk service and guest assistance.
• Ensure guest satisfaction and uphold professionalism and efficiency at all times.
• Handle guest requests and inquiries with courtesy and accuracy.

Skills

Customer service

Communication

Multitasking

Team player

Job description

Yas Plaza Hotels by Aldar Hospitality in Abu Dhabi seeks a Guest Service Agent to join our front desk team. You will deliver warm, personalized service, handle guest requests, and ensure a seamless check-in and check-out experience for all guests.

The ideal candidate brings hospitality experience, excellent communication skills in English, and a proactive, team-oriented attitude to help us create memorable stays on Yas Island.