Guest Experience Architect

Tanqeeb; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

Marriott International’s Westin brand in Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay with proactive service and memorable touches. You will be on your feet, assist with check-in/out processes when needed, and handle a variety of guest requests.

The role emphasizes professional appearance, confidentiality, adherence to policies, and teamwork. No related experience required; education is high school diploma or GED. A strong guest-service mindset is essential.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their stay with proactive guest services and memorable touches.
• Handle operational needs, guest requests, and reporting as required.
• Share recommendations about local area and activities to enhance guest experiences.
• Maintain confidentiality, adhere to policies, and uphold professional appearance and demeanor.
• Remain on your feet and perform physical tasks as needed (standing, walking, lifting up to 10 pounds).

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International’s Westin brand in Abu Dhabi is seeking a Guest Experience Expert to guide guests through their stay with proactive service and memorable touches. You will be on your feet, assist with check-in/out processes when needed, and handle a variety of guest requests.

The role emphasizes professional appearance, confidentiality, adherence to policies, and teamwork. No related experience required; education is high school diploma or GED. A strong guest-service mindset is essential.