Guest Experience Ambassador

Westin Hotels & Resorts; Dubai; On-site; AED 50,000 - 84,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to help guests have a memorable stay. You will assist with check-in/check-out, respond to guest requests, and support daily operations while upholding brand standards.

This non-management, full-time role requires staying on your feet, moving items up to 10 pounds, and maintaining professional appearance and communications. No related work experience is required; high school diploma preferred.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a range of services guiding guests through their stay.
• Handle requests, complete reports, and share local highlights.
• Maintain safety, confidentiality, and professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Experience Expert to help guests have a memorable stay. You will assist with check-in/check-out, respond to guest requests, and support daily operations while upholding brand standards.

This non-management, full-time role requires staying on your feet, moving items up to 10 pounds, and maintaining professional appearance and communications. No related work experience is required; high school diploma preferred.