Guest Concierge & Events Coordinator

Wynn Al Marjan Island; United Arab Emirates; On-site; AED 55,000 - 75,000; Full time

Job summary

Wynn Al Marjan Island is seeking a Coordinator Concierge to join Wynn Oasis Staff Accommodation team in the United Arab Emirates. You will oversee guest check-ins, reservations, and personalized services to ensure a seamless, luxurious experience for every guest.

You will resolve guest issues with diplomacy, coordinate events across departments and vendors, and maintain impeccable standards of service and confidentiality in a high-end resort environment.

Qualifications

• 3+ years in hospitality roles with guest service focus.
• Strong English written and verbal communication.
• Ability to manage multiple tasks and adapt to priorities.

Responsibilities

• Manage guest check-ins/outs and reservations to ensure a smooth experience.
• Address guest inquiries and complaints with diplomacy.
• Provide personalized guest services including transportation and restaurant bookings.
• Coordinate events with departments and external vendors within budgets.
• Maintain cleanliness and upkeep of guest areas.
• Adapt schedules and handle multiple tasks in a dynamic environment.

Skills

Interpersonal skills

Communication skills

English proficiency

Teamwork

Education

Bachelor's degree in Hospitality Management or related field

Job description

Wynn Al Marjan Island is seeking a Coordinator Concierge to join Wynn Oasis Staff Accommodation team in the United Arab Emirates. You will oversee guest check-ins, reservations, and personalized services to ensure a seamless, luxurious experience for every guest.

You will resolve guest issues with diplomacy, coordinate events across departments and vendors, and maintain impeccable standards of service and confidentiality in a high-end resort environment.