Guest Concierge Driver — Elevate the Welcome in Dubai

Avani Hotel Group

Dubai

On-site

AED 33,000 - 60,000

Full time

14 days+

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Job summary

Avani Deira Dubai Hotel is seeking a friendly Bell Attendant/Driver to assist guests with luggage, coordinate taxis and transportation, and ensure the lobby remains welcoming and orderly. You will uphold service standards and help guests navigate hotel amenities, promoting a smooth arrival and departure experience.

The role focuses on attentive, proactive hospitality and efficient daily operations, requiring a professional appearance and a guest-first attitude in a busy hotel environment.

Responsibilities

To anticipate all guest needs and handle all guest inquiries.
To participate in the effective day to day operation at the Bell service desk.
To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
To ensure that the lobby area is always clean and tidy.
To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
Assist guests with the luggage and provide a luggage storage service for guest.
To coordinate delivery of messages and other items to the guest room
To assist guests who require special attention.
Complete all other shift duties as outlined on shift checklist.
To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.
Assist all other areas of the hotel when required.

Job description

The role focuses on attentive, proactive hospitality and efficient daily operations, requiring a professional appearance and a guest-first attitude in a busy hotel environment.

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